429 Errors when members attempt to login to website


Silverstripe Version:


We have an issue with our clients logging into their websites. They are getting 429 errors and being returned to a page which says

Too many requests

We have tried inserting the code which is supposed to prevent this from happening but it has no effect at all:

_ rules:_
_ ‘Security//$Action/$ID/$OtherID’: SilverStripe\Security\Security_

We are using a customised login page which contains javascript and CSS but we need this in order to ensure the page has the correct look and feel for the site.

We get this issue no matter which version of SS 4 we try running.

Is there a solution to this issue?